Privacy Policy

Please, read our Service Privacy Policies carefully before using the site

From Floorfy we are committed to the privacy of our users. That is why we want to offer you clear and transparent information about the way in which we treat your personal data, with the objective that you can freely determine if you wish to provide us with your data.


In accordance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data ("LOPD") and Royal Decree 1720/2007, of December 21, which approves the Regulation of development of the LOPD ("RLOPD"), we inform you that by providing personal data, you give your consent for your data to be treated and incorporated into a file duly registered in the Registry of the Spanish Agency for Data Protection entitlement of Floorfy, SL (hereinafter, "Floorfy", "us" or "we"), with registered office at C / Sabino Arana 46, 2-2, Barcelona, Spain. We will treat your data in order to manage, manage and provide the relationship with Floorfy, as well as to expand and improve the services you choose to contract.

¿What data do we deal with about you?

1. Data provided by you

Depending on the service you are using (publish an ad, save a search, contact, recommend / discard real estate or buy a service for a property) and in order to provide the service you need we store and treat one or more of the following personal information:

2. Cookies

When you browse the Floorfy Website you are providing us with some information about the pages you are consulting (for example, your search preferences). To know how we use "cookies" in Floorfy you can consult our Cookies Policy (section 2.1). In Floorfy we will strictly respect the confidentiality of the personal data that you provide us. We will not share your personal information with anyone, except in the terms described in this Privacy Policy. To protect your data, we have implemented the corresponding security measures to prevent unauthorized access, alteration or loss of your personal data. In addition, the only information that will be accessible through the Internet when you publish your ad is your name and the telephone number of the contact person. Optionally, you can also allow your email address to be visible.

¿What can we do with your email address?

When you provide your email address (email) to Floorfy, it is used to inform you about the properties that are of interest to you (in the case you are looking for) and to contact the advertisers. You can also receive communications about services that may be of use to you from our investee companies (for example about mortgages if you are looking for a property or if you already have one). In any case Floorfy will not provide your email to third parties unless under your previous authorization. Floorfy does not have access to the emails you can receive at the email address that you have provided, nor can you access your private area on Floorfy with your password.

¿How to request access, rectification or cancellation of the use of your data?

You can do it at any time and for free in the following ways: By written and signed request to our registered office at the address provided at the beginning of this document, indicating on the envelope "cancellation of personal data". The communication must contain:

  • Name and surname of the applicant
  • Petition in which the request is specified
  • Email address with which you signed up (email)
  • Postal address and phone number
  • By email (email) to, with the same data and documentation indicated in the above point, and with the subject "cancellation of personal data".

¿With whom does Floorfy share your data?

  • Advertiser: By using the contact form with the advertiser, you are aware and accept that your name, email, phone number, navigation data or any other information you voluntarily provide when filling in the form, including fields and filters Search used (among others, price range, size etc.), will be received by the advertiser to enable and facilitate the contact.

2.1 Floorfy Cookies

In Floorfy we use cookies in order to provide a better service and provide you with a better browsing experience. We want to inform you in a clear and precise way about the cookies we use, detailing below, which is a cookie, what it serves, what types of cookies we use, what its purpose is and how you can configure or disable them if you wish.

¿What are cookies?

A "Cookie" is a small file that is stored on the user's computer, tablet, smartphone or any other device with information about navigation. The "cookies" help us improve the quality of our website. Cookies are essential for the functioning of the internet, providing innumerable advantages, facilitating the navigation and usability of our website. In any case, cookies could damage your computer. On the other hand, the fact that they are active helps us to know the performance of the web page, which we must modify and the problems that may arise.

Purpose of the cookies used

Name Domain Owner Category
tour_instructions_read FLOORFY Own Essential
floorfy_options_volume FLOORFY Own Essential
force_lang FLOORFY Own Essential
l_countrycode FLOORFY Own Essential
l_continent FLOORFY Own Essential
__hssrc HUBSPOT Third parties Essential
cky-active-check COOKIEYES Third parties Essential
cookieyes-necessary COOKIEYES Third parties Essential
cookieyes-functional COOKIEYES Third parties Essential
cookieyes-analytics COOKIEYES Third parties Essential
cookieyes-performance COOKIEYES Third parties Essential
cookieyes-advertisement COOKIEYES Third parties Essential
cookieyes-other COOKIEYES Third parties Essential
__hssc HUBSPOT Third parties Functional
lang LINKEDIN Third parties Functional
bcookie LINKEDIN Third parties Functional
bscookie LINKEDIN Third parties Functional
_ga GOOGLE Third parties Analytics
_gat GOOGLE Third parties Analytics
_gcl_au GOOGLE Third parties Analytics
_gid GOOGLE Third parties Analytics
_hjFirstSeen HOTJAR Third parties Analytics
_hjIncludedInSessionSample HOTJAR Third parties Analytics
_hjIncludedInPageviewSample HOTJAR Third parties Analytics
_hjAbsoluteSessionInProgress HOTJAR Third parties Analytics
__hstc HUBSPOT Third parties Analytics
hubspotutk HUBSPOT Third parties Analytics
CONSENT YOUTUBE Third parties Analytics
_fbp FACEBOOK Third parties Marketing
YSC YOUTUBE Third parties Marketing
yt-remote-device-id YOUTUBE Third parties Marketing

When you access the website for the first time you will receive a notice about the use of cookies. In this first layer, you will be informed about the type of cookies we use, the purposes for which we use them, and you will be provided with a link to this Cookies Policy, where you can find more detailed information. If you continue browsing, you will be giving your consent for us to install cookies according to what is described in this policy. You can revoke your consent to the use of cookies at any time. For this, you have the possibility to disable cookies by modifying the privacy settings of your browser. Below, we provide links where you can find detailed information on how to set cookies in the main browsers:

Youtube API Services

By accepting Floorfy's privacy policies and linking your Youtube account you are agreeing to be bound by Youtube's terms of service. To learn more about these terms follow the link below: